DIY automation isn't always a win: What mortgage lenders need to know
Briefly

The mortgage industry faces significant inefficiencies due to reliance on manual processes, where loan officers and underwriters often depend on outdated methods like emails and spreadsheets. This hinders performance analysis and offers missed opportunities for improvement. Automation is vital for streamlining these hidden workflows, although the true implementation costs are often overlooked. Many lenders face challenges with custom development, including high upfront costs, tech maintenance, integration issues, compliance risks, and the potential for obsolescence as technology evolves. Organizations must weigh these factors to effectively enhance their workflows and stay competitive.
In today's mortgage industry, nearly every organization is battling inefficiencies caused by manual processes. Automation is essential, but implementing it is complex and costly.
Hidden manual workflows in mortgage lending slow down operations and hinder performance analysis. Automating these tasks can greatly improve efficiency but comes with significant challenges.
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