"ServiceNow is making its entire product portfolio AI-native, ensuring that every customer receives AI, data integration, workflows, security, and governance by default, without needing separate licenses."
"The Context Engine provides AI agents and workflows with access to real-time business context, allowing for more informed decision-making based on specific organizational needs and processes."
"Built on 85 billion workflows and seven trillion transactions, the Context Engine feeds large language models with organization-specific context rather than generic language knowledge."
ServiceNow is transforming its entire product portfolio to be AI-native, providing AI, data connectivity, workflow automation, security, and governance as standard for all customers. Separate AI licenses will no longer be necessary. The Context Engine will offer real-time business context for AI decisions, enhancing the relevance of AI agents and workflows. This initiative follows significant investments in cybersecurity and AI firms, reinforcing ServiceNow's commitment to autonomous AI capabilities at an enterprise level. The integration is built on extensive workflows and transactions, ensuring organization-specific context.
Read at Techzine Global
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