"Deep-rooted, systemic failures that threaten the health and safety of its members" were noted by state officials when discussing L.A. Care's operational failings.
As part of the settlements, L.A. Care will pay a $27 million penalty and invest $28 million into programs that focus on health equity and behavioral health.
The health plan agreed to improve its operations to ensure providers deliver timely healthcare services, monitored by an outside consultant.
L.A. Care serves more than 2.6 million Medi-Cal patients in Los Angeles County, emphasizing the need for improved healthcare access.
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