In Austin, police response times for emergency calls average over 11 minutes, exceeding the recommended duration. Despite 93% of 911 calls being answered promptly, slower police, fire, or EMS responses have been attributed to staffing shortages and urban growth issues. The Austin Police Department aims for a 10-minute response time but struggles to achieve it as their numbers fall short by over 300 officers. Continuous recruitment and utilizing non-patrol officers are strategies to mitigate these delays, though it may take time to see significant improvements as more cadets graduate.
Public safety officials point to staffing shortages and increased city growth and traffic as key reasons for slower response times, complicating efforts to meet national averages.
Austin police are aiming for a response time of 10 minutes and 44 seconds, but have faced challenges due to staffing shortages and increased call volumes.
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