The Fast Company Impact Council fosters a community of leaders sharing insights, particularly highlighted through the interview with Emily Moorhead of Henry Ford Jackson Hospital. In her discussion about embracing change in healthcare, Moorhead emphasized the balance between technological advancements, such as AI and robotic surgery, and the importance of human connection. She argues that healing starts with empathy and communication, establishing trust and better outcomes. The hospital aims to embed this philosophy into its culture by prioritizing relationships among patients, caregivers, and staff.
We live in an age of remarkable medical innovation. Technology has advanced healthcare in ways we could have only imagined a decade ago.
When people feel seen, heard, and valued, outcomes improve. Trust deepens. Teams thrive. And the experience of giving and receiving care becomes more meaningful.
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