OCLC's strategy to attract a more diverse workforce includes partnerships with tech boot camps, HBCU alumni networks, and diversity internships, holding management accountable with metrics.
Bart Murphy highlights that OCLC has created new job classes to widen its talent search by targeting individuals who may not have a traditional college degree but bring valuable experience.
OCLC emphasizes retention by investing in its IT staff's development, with average tenure around nine years and a commitment to flexible, hybrid work models for better work-life balance.
This long-term strategic approach to hiring and employee support includes development plans, recognition programs, and a flexible work environment driving employee satisfaction and performance.
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