The Care Quality Commission (CQC) has rated Queens Court, a care home in Bromley managed by Lorven Housing Ltd, as inadequate following a disappointing inspection in July. With 26 residents at the time, the home faced severe allegations in areas like safety, leadership, and effectiveness. Residents' individual needs were not being adequately met, and families were not sufficiently involved in care planning. The CQC issued a warning notice highlighting these issues, ultimately prompting Lorven Housing Ltd to close the facility on January 16, ensuring that all residents will be relocated.
The CQC rated the home inadequate overall, emphasizing serious safety issues and lack of leadership, leading to the decision to close Queens Court.
Inspectors found care was not person-centred, with significant gaps in individual needs assessments and inadequate involvement of residents and families in care planning.
Collection
[
|
...
]