Chase Bank refused East Bay woman refund for fraudulent transactions. Then 7 On Your Side stepped in
Briefly

A woman in Orinda, California, found herself victimized by a bank fraudster who withdrew money from her Chase account using only a fake driver's license. Despite her prompt report of the incident and attempts to reclaim her lost funds, Chase denied her reimbursement, claiming she had authorized the withdrawals. This led to significant frustration, as she had never even visited the branch in question. Intervention from a local news outlet was necessary to draw attention to her plight and force the bank to reconsider her claim.
Katrina was notified by her bank branch about unauthorized withdrawals made by a person using a fake ID. Chase initially denied her claim for reimbursement.
The suspect withdrew $1,500 from Katrina's account using only a fake driver's license, exploiting a serious gap in the bank's fraud prevention process.
Read at ABC7 San Francisco
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