Criminally bad tech support was probably also actual crime
Briefly

Dean, an IT support specialist, shared a story about a critical assignment for a law enforcement agency. While aiding with a database issue, he discovered that a colleague had incorrectly handled sensitive data linked to serious crimes. Dean’s investigation revealed that an essential disk was missing, which could have catastrophic implications if discovered. Using a clever ruse to extract information from a colleague, he aimed to recover the missing data while navigating the high-stakes environment of law enforcement data management.
"You would be hard pressed to come up with more sensitive data," Dean told On Call. This highlights the gravity of the data Dean was handling, emphasizing its potential impact.
Dean therefore asked the client about the best local sandwich shops and, under the pretense of buying his lunch, scuttled beyond his client's hearing range before demanding Colin reveal the whereabouts of the drive.
One such assignment saw Dean sent to a facility that a colleague - let's call him 'Colin' - had visited the day before, supposedly to install a new PC that ran a database.
When Dean opened the old PC, the disk was not there. Had his client known the disk was missing, the consequences would have been immediate and enormous.
Read at Theregister
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