The FCC's new rule ensures all 988 calls will be geographically routed, which means emergency calls for suicide prevention will reach local services instead of area code locations.
With a 30-day deadline for national providers and 24 months for smaller companies, the FCC aims to enhance access to the National Suicide Prevention Hotline through effective call routing.
The expansion of the 988 Lifeline since its inception in 2020 highlights the FCC's commitment to improving mental health intervention services and accessibility across the nation.
The implementation of georouting for texts to 988 illustrates the FCC’s comprehensive approach to address mental health crises by making support services more accessible.
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