Makers of software-enabled products must disclose software update durations, but 89% fail to do so, potentially violating consumer protection laws.
The FTC's report reveals that 163 out of 184 smart products did not provide necessary information about software updates, leaving consumers uninformed.
According to Samuel Levine, director of the FTC's Bureau of Consumer Protection, "Consumers stand to lose a lot of money if their smart products stop delivering the features they want."
Industry practices show a lack of transparency with 89% of manufacturers not posting vital information about software updates, indicating potential consumer risks.
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