Google acknowledged a display issue affecting the review counts on certain Google Business Profiles, leading to an inaccurate portrayal of reviews. Victoria Kroll from Google assured users that the actual reviews are intact and not removed. The team is actively working on rectifying the issue and aims to restore the accurate counts swiftly. Users are advised to remain patient and refer to Google's Review policy guidelines to understand possible reasons behind review removals, such as policy violations.
We're aware of an issue affecting some Google Business Profiles, causing some profiles to show lower-than-actual review counts due to a display issue.
The reviews themselves have not actually been removed. We're working hard to resolve this and restore accurate review counts as quickly as possible.
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