New York City allocated $26 million to Talkspace for an online therapy service aimed at teenagers, but a coalition of privacy advocates has flagged serious concerns about data privacy. Data from the NYC Teenspace landing page was found to leak information to major social media companies such as TikTok and Meta. Tracking pixels detected on the website collect sensitive data about visitors, especially posing risks for vulnerable teens. In response to the coalition's concerns, Talkspace has removed trackers and is planning updates to its privacy policies.
The NYC Teenspace project funded by the city saw data leakage to social media platforms, raising alarm among privacy advocates about the safety of teens' data.
The presence of tracking pixels on the NYC Teenspace site contradicted the intent of providing a safe space for teens seeking mental health resources.
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