"At the height of the first pandemic summer in 2020, I sent more than 18,000 to a scammer. I later learned it was a classic of the genre: a call from my bank's fraud team warning of suspicious activity on my account."
"I believed those futures had been suddenly and violently erased. If I wasn't sobbing and vomiting on the street, I felt numb and dissociated, as if I was floating above myself."
"In the end, I was lucky: my bank reimbursed me in full. But since then, whenever I have seen headlines highlighting the staggering level of scams and fraud in the UK, I have thought about the people behind the numbers."
"According to a report from UK Finance, in 2023, 459.7m was lost in cases of authorised fraud, where the victim is tricked into sending money to a fraudster. Confirmed cases are up more than 50% since 2020."
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