As friends who lived nearby provided the family with food, flowers, and condolences, Robert and Trude felt they needed to relay the devastating news to their son's virtual friends.
The emails, some of them paragraphs long, proved their son had lived anything but an isolated and unfulfilled life in his basement bedroom.
It was sort of unreal, Trude says. Initially, she and Robert thought the letters were hoaxes. But as they started reading the outpouring of tributes, we saw that they were genuine people who knew Mats very well...
Though his parents, Robert and Trude, knew their son wouldn't live much longer, the news was still nearly impossible to fathom.
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