United Airlines announced that it is integrating Apple's Share Item Location feature into its mobile app, enhancing how travelers can track their luggage while traveling.
With the Share Item Location feature, United Airlines passengers can directly inform support staff about their baggage's whereabouts, streamlining the process of locating lost luggage.
The new feature, part of Apple's iOS 18.2 rollout, allows for luggage tracking when a bag goes off-course, improving customer experience in handling lost baggage.
SITA has previously indicated that travel brands see the potential of Share Item Location, hence this feature's integration showcases the evolving use of technology in air travel.
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