Vodafone allegedly breached its duty of good faith, imposing arbitrary business decisions and drastically slashing franchisee commissions without warning, provoking significant financial and emotional distress.
Some franchisees are reportedly facing bankruptcy and potential home repossession due to Vodafone's actions, which starkly contrast the company's image as a supportive partner.
The claim highlights that Vodafone cut commissions with just 14 days' notice and imposed excessive fines, undermining the franchise partners' financial stability and well-being.
The group's allegations reveal a severe disconnection between Vodafone's franchise agreement commitments and the reality experienced by franchisees, many of whom feel betrayed after years of partnership.
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