The North is a huge, sparsely populated region, making the maintenance of telecom infrastructure costly and labor-intensive, leading to persistent service unreliability.
In 2022, 92.9% of Northern Canadians surveyed stated that telecom services were too unreliable for their daily needs, affecting access to vital services.
When wildfires in British Columbia damaged communication lines, the response highlighted the fragility of the North's internet and cellular infrastructure, which affects daily life.
The lack of reliable internet and phone services in northern communities impacts emergency services, education, and healthcare, demonstrating a critical need for infrastructure improvements.
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