The article highlights the current state of New York City's transit system amidst various challenges, including a looming budget deadline and safety concerns raised by federal officials. Despite these issues, MTA Chair Janno Lieber reports significant increases in ridership, now at 6 million daily, and improvements in service quality, particularly for buses. Public safety has improved with lower crime rates and subway fare evasion, attributed to Governor Hochul's initiatives and the NYPD's efforts. The MTA's ongoing projects, such as the Rockaways rehabilitation, are cited as contributing to positive community feedback.
Ridership is up to 6 million customers a day across all agencies—subways, buses, paratransit, and commuter rail. Service has been continually improving, especially on buses.
Our replacement shuttle is hitting 99% on-time performance while we are scheduled to complete a major rehabilitation project on the peninsula. Residents and local elected officials are giving us high marks.
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