Nick Read reflected on his tenure as chief executive, stating, 'It has been a great privilege to work with colleagues and postmasters during the past five years in what has been an extraordinarily challenging time for the business and for postmasters.' He emphasized the effort towards justice and a renewed relationship with postmasters as crucial moving forward.
Following the announcement of his resignation, Read highlighted that 'There remains much to be done for this great UK institution but the journey to reset the relationship with postmasters is well under way.' His comments signal ongoing challenges in restoring trust and accountability within the organization.
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