Thames Water confirmed that a burst mains pipe caused cloudy water in Epsom, assuring that the water quality is safe to drink despite its appearance.
A Thames Water spokesperson stated, 'White or cloudy water is normally caused by air in the water and is not harmful to health,' reassuring customers of its safety.
Despite initial concerns from customers about feeling unwell, Thames Water highlighted that over 99.95 percent of tests since 2010 met UK drinking water standards.
The water supply issue is believed to be isolated, and Thames Water has committed to ongoing tests and urgent repairs to maintain service quality.
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