Navigating challenging conversations can be daunting due to the potential for defensiveness. To mitigate negativity, it can be beneficial to invite the other person to adopt a constructive mindset before broaching sensitive topics. Recognizing that anger often masks deeper fears is crucial. Employing a 'foaming the runway' strategy, akin to what pilots do in emergencies, can help create a safer conversational environment by focusing on emotions rather than facts, which may trigger strong reactions based on past experiences and unresolved conflicts.
Difficult topics can trigger defensiveness, but there are conversational tactics to defuse negativity.
When you initiate a challenging discussion, it's more than likely that the other party may not be truly listening.
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