The deletion of a user's business and personal Instagram accounts resulted in the loss of a significant professional and social network. With 5,700 followers on his business account and almost 4,000 on his personal account, he faces challenges due to the inability to retrieve contacts or open new accounts. He claims that receiving no warning about guideline violations has led to substantial financial losses, particularly affecting his situation as someone from a single-parent household. Meta will not reinstate the accounts based on breaches of guidelines.
His business account, which had 5,700 followers, and his personal account, with almost 4,000 contacts, were deleted. These represent his entire social and professional network, as he has no alternative contact book. He has not been allowed to retrieve this data.
For my generation, an Instagram profile can be not only a sole source of income but an identity, and the severance of mine has been difficult to recover from.
I received no warning that I was violating any guidelines, and this decision has cost me thousands of pounds in lost sales.
Meta refused to comment on the record, but a press officer said due to breaches of its guidelines, it will not be reinstating the accounts or letting RM retrieve his contacts.
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