The fourth annual Survey of Campus Chief Technology Officers reveals critical insights regarding the role of technology in higher education. While many CTOs are part of their institution's executive leadership, only a minority feel their expertise is utilized effectively in strategic decisions. Legacy IT infrastructure is seen as a significant barrier to innovation, affecting the perceived effectiveness of investments in technology aimed at student success. Most notably, despite the growing interest in AI, only a small portion of CTOs prioritize generative AI investments, reflecting a cautious approach to integrating emerging technologies into campus operations.
While many CTOs (59 percent) do have a seat at the executive leadership table at their institution, only about half (53 percent) feel their knowledge is fully leveraged.
Legacy infrastructure is hampering innovation, say 60 percent of CTOs, with implications for student success, as only a third believe their student success tech investments are effective.
Despite the buzz around AI, only a third of CTOs (34 percent) prioritize investing in generative AI, indicating a significant gap in adoption strategies.
Most CTOs report effective collaboration channels between departments, yet many feel additional communication and strategic partnership with leadership is necessary for technology advancement.
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