A survey shows 60% of managers use AI for personnel decisions like raises, promotions, layoffs, and terminations. Despite this reliance, only 32% have formal training to use AI ethically, while 24% have no training. Experts warn that using AI without context and empathy can lead to flawed decisions. Organizations should implement AI responsibly to protect culture and trust. Some states have started passing legislation to regulate AI use in HR to mitigate potential issues.
"It's essential not to lose the 'people' in people management. While AI can support data-driven insights, it lacks context, empathy, and judgment."
"AI outcomes reflect the data it's given, which can be flawed, biased, or manipulated. Organizations have a responsibility to implement AI ethically to avoid legal liability, protect their culture, and maintain trust among employees."
"Around 60% of managers rely on AI to make choices about their direct reports, with significant usage for raises (78%), promotions (77%), layoffs (66%), and terminations (64%)."
"Only about 32% of managers using AI to manage people have received formal training to ethically do so, while 24% have received no training at all."
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