Lynda Gratton, a professor at London Business School, argues that hybrid work discussions should shift from location debates to focusing on the nature of tasks at hand. Using personal experience, she illustrates that the need for uninterrupted work time is more critical than the workspace itself. Gratton suggests defining organizational red lines, which are inviolable principles such as customer satisfaction, and stresses the importance of communication about flexibility with employees. She believes collaboration in work design can greatly enhance productivity in hybrid settings, moving past traditional metrics that often fall short.
I'm a writer, and I may need three hours of undisturbed time. I could do that at home or in the office. What matters is being undisturbed.
Gratton emphasizes the need for leaders to model behaviors expected from teams and the significance of organizational red lines that maintain core values.
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