A recent KPMG survey revealed a significant shift in CEO sentiment, with 79% believing employees will return to the office full-time in the next three years. While leadership emphasizes collaboration and culture, many employees prefer the flexibility of remote work. To maintain trust, CEOs are urged to lead by example and communicate transparent RTO strategies, as inconsistent policies may damage trust. AEW Capital Management, for instance, promotes in-office attendance through leadership's full-time presence, highlighting the importance of credible and supportive RTO environments.
If you have a return-to-office policy, whatever it may be, and it is not upheld by leadership, you will lose credibility quickly.
RTO policies often fail because inconsistent actions erode trust among employees, making it essential to align leadership actions with transparent communication.
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