Slack, the messaging app widely used in workplaces, experienced a significant outage affecting thousands of organizations worldwide, including 77 percent of Fortune 500 companies. The outage was first reported at around 10 a.m. ET, disrupting users' ability to communicate throughout the day. Slack kept users informed with frequent updates, showing their commitment to resolving the issue, although many responses were limited in detail. Full functionality was restored by 7:42 p.m., but the interruption underscored the app's integral role in workplace communication.
During the outage, Slack's repeated messaging was a good example of how to keep customers updated, showing that the technical team was actively working on the breakdown.
Slack is becoming a global workplace standard with over 750,000 organizations using it, including 77 percent of Fortune 500 companies relying on it as a digital forum.
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