Mountain View's recent report reveals a concerning digital divide, particularly in low-income areas that lack reliable internet access while facing higher costs. The city hired Entrust Solutions to assess its broadband capabilities and suggest improvements. Although it meets many federal and state standards, there are opportunities for enhancement, especially since the current Comcast-owned network is becoming obsolete. Options being considered include leasing from other providers or establishing a municipal fiber network to ensure affordable access for all residents, although some council members advocate for increased competition from existing service providers.
Currently, there are two primary 'wireline' providers in Mountain View - Comcast (Xfinity) and AT&T. According to the report, AT&T fiber is capable of faster download and upload speeds than Comcast, which uses a hybrid fiber-coaxial cable network.
The city relies on INET, a Comcast-owned fiber network for its communications, including its emergency responses. The system is outdated and no longer free, prompting the city to explore options like lease agreements with other providers or even the possibility of building its own municipal fiber network.
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