Attorney General Brian L. Schwalb stated that Amazon has deliberately limited fast delivery for Prime members in lower-income neighborhoods, violating consumer protection laws. He emphasized that such practices are deceptive, stating, 'Amazon cannot covertly decide that a dollar in one ZIP code is worth less than a dollar in another.' The lawsuit aims to ensure all District residents receive the service they are paying for within their Prime memberships.
Amazon justified the slower deliveries citing safety concerns in these neighborhoods. However, critics argue that the company has not adequately disclosed changes to its delivery practices, effectively leaving consumers unaware of diminished service standards. The suit is described as heralding a growing concern over Amazon's accountability to its Prime membership agreements and its implications on community trust.
Collection
[
|
...
]