Louis DeJoy, the Postmaster General of the U.S. Postal Service, announced his decision to step down after nearly five years in charge. His leadership has been characterized by key challenges such as navigating the coronavirus pandemic and managing increased mail-in voting. DeJoy's tenure included the implementation of a controversial 10-year modernization plan aimed at financial stabilization, which involved cost and service cuts amidst criticism. He plans to assist in the transition to a new leader, reflecting on his commitment to transforming the Postal Service despite pushback regarding service impacts, especially in rural areas.
As you know, I have worked tirelessly to lead the 640,000 men and women of the Postal Service in accomplishing an extraordinary transformation.
DeJoy developed a 10-year plan to modernize operations and stem losses, and has suggested that postal customers should get used to "uncomfortable" rate hikes.
DeJoy has disputed critiques of service slowdowns, stating that the Postal Service is making long-overdue investments and creating "a Postal Service for the future."
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