Empathy and understanding employees personally are crucial for effective leadership, according to Biden. He highlights the importance of making employees feel valued and supported, reflecting on lessons from his father regarding dignity in work. Leaders should connect personally with staff, understanding their backgrounds and daily lives. Biden advocates for a workplace where people can be their whole selves, stressing that personal connections enhance leadership effectiveness. He recalls his own experiences of loss, emphasizing the significance of balancing work and personal life and making time for family moments.
"The strength of a team comes down to the individual people on that team, whether they feel valued, or they feel supported."
"Real leadership is all about getting personal. I've known every major head of state I've sat down and talked face to face the last 40 years. It's about [being] connected. It means having empathy."
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