In a recent financial call, EA's CEO Andrew Wilson discussed the disappointing sales of Dragon Age: The Veilguard, which engaged only 1.5 million players—half of the expected figure. Wilson suggested that modern players desire shared-world features and deeper engagement beyond traditional narratives. Despite positive critical reviews, the game struggled to reach a broader audience in a competitive market. Observers noted that Wilson's vague comments seemed to blame the lack of live-service elements, despite EA's previous switch to a single-player format, driven largely by their significant reliance on live-service titles for profits.
EA's CEO Andrew Wilson attributed the low sales of Dragon Age: The Veilguard to its lack of live-service features, challenging the expectations of modern gamers.
Despite receiving positive reviews, Dragon Age: The Veilguard failed to attract a wider audience, as stated by Wilson, highlighting the competitive market for narrative-driven games.
Wilson's remarks suggest that to engage beyond core players, games must include shared-world features and deeper engagement, reflecting a shift in player demands.
EA's financial reliance on live-service games is evident, with 74% of profits coming from this model, which significantly influences their development strategies.
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