The call that sticks with me was of a father who cleaned his handgun and accidentally set it off. The bullet hit his son directly in the head. The son was DOA (announced "dead on arrival"). The man's screams and begging will stay with me forever. I preach gun safety to everyone because it's something I never want to hear again.
I once had a call from a 17-year-old kid who came home from a sleepover to find that his mother had moved. She just packed up his sister and everything in the house and left while he was gone, with no forwarding address or information. She also turned off his cellphone that morning, so literally the only number he could call was 911. He was trying so hard not to cry, and his voice was shaking as he kept apologizing to me for calling 911. He just didn't know what else to do and had no other family... The officers who responded took him to a shelter. I think about him often, and I hope he's okay. I can't imagine coming home to find your mother has abandoned you.
An older lady in her 70s called in with a sort of polite urgency in her voice. She said she thought she was having a stroke. She told me she had her grandchild at the house with her, and she asked if I'd call her daughter to come get the child. By the time she was done giving me the phone number, there was a very slight slur in her speech that made me really worried.
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