#consumer-advocacy

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fromThe Verge
1 week ago

Consumer safety groups are demanding an FTC investigation into Grok's 'Spicy' mode

The letter highlights the risk of Grok's "Imagine" tool producing NSFW content, including deepfake videos of celebrities, raising concerns about user safety and potential harms.
Privacy professionals
fromFortune
1 week ago

States are taking action as electric bills rise amid data-center boom. 'There's a massive outcry'

"A lot of this infrastructure, billions of dollars of it, is being built just for a few customers and a few facilities and these happen to be the wealthiest companies in the world," said Ari Peskoe, who directs the Electricity Law Initiative at Harvard University. "I think some of the fundamental assumptions behind all this just kind of breaks down."
Public health
fromLos Angeles Times
2 weeks ago

Insurer of last resort faces questions over smoke damage claims

"I've spoken with wildfire survivors who would rather lose their homes to flames than endure the stress and confusion of navigating smoke damage claims," said Insurance Commissioner Ricardo Lara in a statement. "This is unacceptable."
California
EU data protection
fromBloomberglaw
4 weeks ago

California Privacy Agency Adopts Automated Tech, Cyber Rules (1)

New rules by the California Privacy Protection Agency require companies to conduct cybersecurity audits and privacy assessments.
fromwww.cbc.ca
4 weeks ago

CBC investigation finds some big grocers promoting imported food with Canadian branding | CBC News

A growing number of shoppers are dedicated to buying Canadian products, yet face misleading country-of-origin labeling.
fromEngadget
1 month ago

Microsoft backtracks on $80 The Outer Worlds 2 pricing

Microsoft reduced The Outer Worlds 2 price to $70 after backlash against the $80 increase.
fromThe Mercury News
1 month ago

Here's a look at the $43.5 million push to boost EV sales

Veloz launched a $43.5 million national media campaign to promote electric vehicle purchases among Americans.
E-Commerce
fromFortune
1 month ago

Delta moves toward eliminating set prices in favor of AI that determines how much you personally will pay for a ticket

Delta is adopting individualized pricing with AI to increase profitability and eventually eliminate static fares.
fromTruthout
1 month ago

Trump's FTC Let Lobbyists Kill Popular Click-To-Cancel Rule, Advocates Say

Consumer advocates criticized the appeals court decision to block the FTC's rule intended to make subscription cancellations easier for consumers, blaming the Trump administration's influence.
US politics
#customer-service
fromwww.mercurynews.com
1 month ago

Booking.com transferred my refund to someone else's credit card

Booking.com failed to assist with finding alternative accommodations after a cancellation, mishandled the refund process, and provided inadequate communication.
Right-wing politics
fromTheregister
1 month ago

Despite Right to Repair laws, some manufacturers fall short

Progress on Right to Repair laws reveals inconsistent compliance among manufacturers, with many failing to support consumer repair efforts effectively.
fromIrish Independent
1 month ago

'They are not a suitable long-term investment' - expert questions wisdom of buying Prize Bonds as sales drop sharply

Consumer advocate Brendan Burgess argues that Prize Bonds are not a suitable long-term investment, emphasizing their poor returns compared to other options, particularly under inflationary pressures.
E-Commerce
#california
fromKqed
1 month ago
East Bay (California)

One Bay Area City's Answer to Homeless RV Residents Shows Promise for State | KQED

fromKqed
1 month ago
East Bay (California)

One Bay Area City's Answer to Homeless RV Residents Shows Promise for State | KQED

LA real estate
fromFast Company
4 months ago

L.A. fires: Consumer group sues to block insurers from charging Californians $500 million

Consumer advocacy group sues to prevent insurers from passing on $500 million in wildfire response costs to California policyholders.
fromFast Company
1 month ago

Texas passes food additive warning law, but the list has inaccuracies

"I don't know how the list of chemicals was constructed. Warnings have to be accurate in order to be legal," said Thomas Galligan, emphasizing the importance of truthful labeling in the new law.
SF food
UK politics
fromIrish Independent
2 months ago

The Irish Independent's View: Indifference over rise in food prices is hard for people to stomach

Food inflation is significantly impacting voters and requires government intervention.
The cost of staples is becoming unaffordable for low-income families.
fromABC7 San Francisco
2 months ago

'I want the truth out:' Bay Area insurance agent alleges Farmers issued questionable cancellations

Farmers Insurance faces allegations of wrongly cancelling policies based on false claims of consumer requests.
Jeffrey Carvalho, a concerned agent, highlights systemic issues affecting clients.
Consumers should be wary of unexpected policy cancellation letters they did not request.
Europe news
fromwww.dw.com
3 months ago

Consumer groups urge EU to press airlines over baggage fees DW 05/22/2025

EU consumer groups demand action against airlines for misleading baggage fees.
#insurance
SF parents
fromSan Jose Inside
3 months ago

State Farm Wins First-ever Emergency Rate Hike in California

State Farm has received approval for emergency rate hikes in California due to financial distress from significant claims.
California
fromwww.mercurynews.com
4 months ago

Lawsuit seeks to halt California's homeowner-funded FAIR Plan insurance bailout

Consumer advocates are challenging a bailout plan for California's FAIR Plan insurance program, arguing it unfairly shifts costs to homeowners.
Healthcare
fromFast Company
3 months ago

Health insurance is fundamentally broken. Here's how to fix it from the ground up

Health insurance remains overly complex, failing to address the real needs of consumers and contributing to escalating healthcare costs.
Over 50% of Americans struggle to understand their health insurance, indicating a need for simpler, more intuitive offerings.
fromFast Company
3 months ago

The case for cooperation

Companies can avoid product failures by partnering with public interest groups early in the development process.
San Francisco Giants
fromABC7 San Francisco
3 months ago

CA approves State Farm's emergency rate hike; increases as high as 38% start June 1

Californians face significant property insurance premium hikes from State Farm, effective June 1, with justification hearings delayed until October.
US politics
fromThe Verge
3 months ago

Trump administration announces 'illegal' rollback of energy and water efficiency standards

The US Energy Department is rolling back appliance efficiency standards, raising legal and consumer concerns.
fromBusiness Insider
3 months ago

A fight is brewing in Indiana over who should pay Big Tech's energy bills

Indiana leads the charge in deciding who pays for energy costs linked to AI technology, potentially affecting consumers and large corporations alike.
US politics
fromBusiness Insider
3 months ago

Amazon says it won't display tariff costs. It still exploded into a political issue.

Amazon denies plans to display tariff costs online, but it sparked political controversy.
Political leaders criticize Amazon for not displaying tariff impacts on prices.
fromwww.theguardian.com
3 months ago

You sold it now recycle it': the protesters mailing worn-out clothes to the shops they bought them from

"I don't want to put it into a textile recycling collection as the likelihood is that it will be shipped overseas or incinerated and not recycled."
Fashion & style
#real-estate
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