Initially, £300 million was put forward as the maximum value of procurement, to run the service from September 2028 to September 2033, with a possible one-year extension. The Driver & Vehicle Standards Agency later published two more notices, both putting the same price tag on the work, but to run the service for a maximum of seven years. In the most recent notice published last week, the maximum value went up to £700 million - excluding tax - for a maximum of nine years from September 2028 until September 2037.
"While book borrowing is central to QPL's mission, it represents only one dimension of our work," explained Lisi de Bourbon, a spokesperson for the Queens system. "The growth in library card registrations, and use of e-content, computers and Wi-Fi reflect the growing demand for these services in New York City. Even when a card is not used for traditional borrowing, it provides access to a wide range of resources that advance equity, opportunity, and community connection."
"It's an agreement that recognises our value...as a huge client of their organisation, and how important their technology is to help us deliver changes to public services, to make them more in touch, more in tune and better value for money for taxpayers."
Focusing on a niche helps differentiate my services in a crowded market. It allows me to tailor my offerings and speak directly to specific client needs.
