#drive-thru-automation

[ follow ]
#ai-in-fast-food #employee-monitoring #workplace-technology #customer-service #restaurant-ai
Tech industry
fromFuturism
5 days ago

Burger King Adding AI to Employees' Headsets to Constantly Monitor Whether They're Being Friendly Enough

Fast food chains are shifting AI deployment from customer-facing drive-thrus to employee monitoring systems, with Burger King using AI chatbots to track staff language and tone through headsets.
Artificial intelligence
fromFortune
2 months ago

Dave's Hot Chicken is placing broad bets on AI to give the restaurant chain an edge in the chicken wars | Fortune

Dave's Hot Chicken is expanding AI across operations to boost efficiency and service while preserving hospitality and aiming for competitive advantage.
[ Load more ]