My past experience has been with large consumer brands; we're always focused on leveraging technology to transform brands and create delightful, personalized customer experiences. At Elevance Health, I'm trying to do the same thing.
Medicare Advantage enrollment jumped 32% year over year to 106,323 members, the clearest sign that Clover's technology-first model is resonating with both brokers and beneficiaries. Revenue growth of 34% from the prior year quarter underscores how scale is driving top-line expansion. What matters here is that the company achieved this growth during what management called a "3.5 star payment year," meaning reimbursement rates were compressed. That's a meaningful distinction.
Good Samaritan Hospital has launched a massive $1.3 billion initiative to build a state-of-the-art medical center right here in San Jose. This ambitious project promises to deliver advanced healthcare services to residents, turning the campus into a modern hub for patient care. Owned by HCA Healthcare, the hospital will feature a brand-new structure with 234 private inpatient rooms, all designed for individual patients to ensure comfort and privacy.
We weren’t in the technology business. We were in the trust building business. For us, trust meant three things: consistency, responsiveness, and showing up when it mattered most.
"I've yet to find someone who feels accountable to Chat GPT. I always quip that there's a reason that artificial intelligence is a buzzword and artificial empathy is not. You can expect us to always have a proactive people component."
