UX design
fromMedium
4 days agoShould I design for humans or machines?
Design must translate human intent into explicit, precise structures that machines can execute and interpret without relying on human intuition or ambiguity.
Expectation: Came, saw, conquered. Reality: Logged in, got confused, left. That's pretty much what happens when you run into a poorly designed interface. The only "intuition" you feel is the urge to run away. So what does confusion really look like? It's not one single obstacle. It's a whole pile of rocks scattered across the user's path. And people don't always leave right away. Sometimes they give up after a few failed attempts.