#klarna

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fromTearsheet
2 weeks ago

3 things Klarna: AI strategy reversal, credit losses, and banking move - Tearsheet

Klarna is redefining its customer service approach by re-integrating human agents after initial reliance on AI led to a decline in customer experience.
fromGSMArena.com
2 months ago

Klarna launches a US carrier, will expand to the UK and Germany soon

Klarna is launching a mobile phone plan in the US, leveraging its existing user base to disrupt the telecom industry.
fromThe Verge
2 months ago

Even Klarna is launching a mobile phone service now

Klarna is transitioning from a buy-now-pay-later service to offering a mobile phone plan, aiming to evolve into a comprehensive digital financial assistant for its users.
Marketing tech
#ai
fromIT Pro
2 months ago
Artificial intelligence

Klarna CEO Sebastian Siemiatkowski might be calming his tone on AI replacement - but the future of customer service could be a two-tier nightmare

Artificial intelligence
fromIT Pro
2 months ago

Klarna CEO Sebastian Siemiatkowski might be calming his tone on AI replacement - but the future of customer service could be a two-tier nightmare

Klarna CEO backtracks on AI workforce replacement plans, hinting at a future with limited human customer service roles.
more#ai
#ai-technology
fromFuturism
3 months ago
Artificial intelligence

CEO Who Bragged About Replacing Human Workers With AI Realizes He Made a Terrible Mistake

fromFuturism
3 months ago
Artificial intelligence

CEO Who Bragged About Replacing Human Workers With AI Realizes He Made a Terrible Mistake

more#ai-technology
#ai-integration
fromTechCrunch
3 months ago
Artificial intelligence

Klarna's revenue per employee soars to nearly $1 million thanks to AI efficiency push | TechCrunch

Artificial intelligence
fromTechCrunch
3 months ago

Klarna's revenue per employee soars to nearly $1 million thanks to AI efficiency push | TechCrunch

Klarna is leveraging AI to boost efficiency and reduce costs, resulting in significant revenue growth per employee.
more#ai-integration
#fintech
Startup companies
fromEntrepreneur
2 months ago

Klarna Pilots a Visa Debit Card, Taking on Big Banks | Entrepreneur

Klarna is launching a debit card with unique payment flexibility features, positioning itself against traditional banks.
London startup
fromBusiness Matters
3 months ago

Klarna hits 11 million UK customers as 2024 revenue surges 30% in breakout year

Klarna's UK growth reflects rising demand for BNPL solutions.
The company empowers consumers with innovative financial tools.
Klarna is reshaping retail dynamics in the UK market.
more#fintech
fromIndependent
2 months ago

'Eat now, pay later' option on Deliveroo app raises concerns of running up debt

Klarna partners with Deliveroo, offering customers the ability to pay for food in installments.
#buy-now-pay-later
more#buy-now-pay-later
Artificial intelligence
fromSFGATE
3 months ago

As lucrative tech jobs vanish, one company is turning to gig work

Klarna emphasizes its commitment to AI while introducing remote customer service roles, ensuring human interaction remains available.
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