#messaging-platforms

#messaging-platforms

Etiquette is always based on the idea of care and consideration for others. So it helps to think about how the recipients might be affected by your message. That means, for example, not wasting other members' time by asking questions that could be easily answered by doing a Google search, or scrolling up or searching through the previous posts.

Businesses can now use marketing messages on Messenger to keep the conversation with customers active after purchases or inquiries. This encourages customer engagement and retention.