#ombudsman

#ombudsman

"While much of our work addresses concerns around service delivery, many of the issues that we encounter go far beyond mere inefficiencies. They raise profound questions about fundamental human rights."

Lambeth Council has been found to have unfairly charged a man with dementia nearly 6,500 in interest and legal fees, prompting calls for improved practices.

Several inmates and members of the public have contacted us to express concerns about the treatment of inmates by the ICIT over two days in December 2023.

Miss X's vulnerability was not addressed promptly by Waltham Forest, which delayed her move to safe accommodation despite recognizing her situation as a priority.