fromMedium
5 days agoThe architecture of human error
Take a look at the picture above. Countless dials, each presumably conveying critical information about the health of a nuclear reactor. Is this well designed? From the "functionality" perspective - yes, it works. It does what it is intended to do. But from a perspective of human error it couldn't be worse. The design makes it almost impossible to detect changes, to identify critical components, and most importantly, to make decisions based on the information. The result will be an inevitable catastrophe.
Design