#service-industry

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#customer-experience

What It Takes to Grow Your Team in a Niche Service Industry | Entrepreneur

Businesses in the service industry are prioritizing customer experience and adopting advanced technologies to meet evolving customer expectations and address challenges in hiring and retaining skilled workers.

The Food Service Strategy Behind Texas Roadhouse's Line Dancing - Tasting Table

Texas Roadhouse's line dancing strategy aims to increase table turnover and reduce guest dining duration without making them feel unwelcome.

What It Takes to Grow Your Team in a Niche Service Industry | Entrepreneur

Businesses in the service industry are prioritizing customer experience and adopting advanced technologies to meet evolving customer expectations and address challenges in hiring and retaining skilled workers.

The Food Service Strategy Behind Texas Roadhouse's Line Dancing - Tasting Table

Texas Roadhouse's line dancing strategy aims to increase table turnover and reduce guest dining duration without making them feel unwelcome.
morecustomer-experience
#tipping-culture

Tips for tipping: cash or card - and where your money really goes

'Tip creep' denotes the increasing instances of tipping where the service provided is minimal or non-existent.

Forget 'No Tax on Tips.' How About No Tips?

Trump's 'no tax on tips' proposal may unintentionally increase pressure to tip, undermining the voluntary nature of tipping.

Save Your Money and Skip Your Tips Here

Tipping in America has shifted from 15% to a new norm of at least 20%, creating confusion and concern among consumers.

Tipping culture is annoying, unfair and worst of all American and now it's coming to Paris | Alexander Hurst

Tipping culture in the US is becoming increasingly problematic and burdensome for consumers and workers alike.

The Current State of Tipping Etiquette in the United States

Tipping norms vary across service industries, with a standard of 20% generally accepted in restaurants.
Tipping culture puts pressure on diners, and workers emphasize the importance of tipping even small amounts.

The current state of tipping etiquette in the United States

Standard tipping norm is around 20% and should not be a source of pressure for diners.

Tips for tipping: cash or card - and where your money really goes

'Tip creep' denotes the increasing instances of tipping where the service provided is minimal or non-existent.

Forget 'No Tax on Tips.' How About No Tips?

Trump's 'no tax on tips' proposal may unintentionally increase pressure to tip, undermining the voluntary nature of tipping.

Save Your Money and Skip Your Tips Here

Tipping in America has shifted from 15% to a new norm of at least 20%, creating confusion and concern among consumers.

Tipping culture is annoying, unfair and worst of all American and now it's coming to Paris | Alexander Hurst

Tipping culture in the US is becoming increasingly problematic and burdensome for consumers and workers alike.

The Current State of Tipping Etiquette in the United States

Tipping norms vary across service industries, with a standard of 20% generally accepted in restaurants.
Tipping culture puts pressure on diners, and workers emphasize the importance of tipping even small amounts.

The current state of tipping etiquette in the United States

Standard tipping norm is around 20% and should not be a source of pressure for diners.
moretipping-culture
#entrepreneurship

How a Drop Servicing Model Works (2024) - Shopify

Drop servicing allows entrepreneurs to offer services by outsourcing the work, reducing training and overhead costs while handling marketing and sales themselves.

5 Benefits of 'Ick' Franchise Industries | Entrepreneur

Embracing 'ick' franchise industries can lead to significant financial benefits and personal satisfaction over time.

How a Drop Servicing Model Works (2024) - Shopify

Drop servicing allows entrepreneurs to offer services by outsourcing the work, reducing training and overhead costs while handling marketing and sales themselves.

5 Benefits of 'Ick' Franchise Industries | Entrepreneur

Embracing 'ick' franchise industries can lead to significant financial benefits and personal satisfaction over time.
moreentrepreneurship

What Is Service Marketing? Service Marketing Tools and Tips (2024) - Shopify

Service marketing is essential for businesses selling intangible services to effectively convey value and build customer trust.
#tax-policy

Both presidential candidates are calling for taxes on tips to be eliminated.

Eliminating taxes on tips is appealing but could have unintended consequences for service workers' income reporting.
The proposal has mixed support among service industry professionals regarding its actual benefits.

Trump promised no tax on tips. Why few tipped restaurant workers will likely benefit

The bipartisan support for eliminating tax on tips raises concerns about the federal deficit and income inequality.

Both presidential candidates are calling for taxes on tips to be eliminated.

Eliminating taxes on tips is appealing but could have unintended consequences for service workers' income reporting.
The proposal has mixed support among service industry professionals regarding its actual benefits.

Trump promised no tax on tips. Why few tipped restaurant workers will likely benefit

The bipartisan support for eliminating tax on tips raises concerns about the federal deficit and income inequality.
moretax-policy
#tipping

People Who Absolutely Refuse To Tip 20% Explain Why

The appropriateness of tipping 20% for restaurant waitstaff is debated, with varying opinions on fairness and the value provided by servers.

Tips for tipping: How much should you give? And is it cash or card

'Tip creep' refers to the increasing expectation of tipping where service is minimal or nonexistent.

People Who Absolutely Refuse To Tip 20% Explain Why

The appropriateness of tipping 20% for restaurant waitstaff is debated, with varying opinions on fairness and the value provided by servers.

Tips for tipping: How much should you give? And is it cash or card

'Tip creep' refers to the increasing expectation of tipping where service is minimal or nonexistent.
moretipping

What Does It Mean When A Chef '86's A Menu Item? - Tasting Table

The term '86'ed originates from service industry slang for eliminating items or customers, with roots in 1930s soda fountain culture.

The professionals working for the super-rich

The myth of wealthy individuals mistreating employees is often exaggerated; many are respectful and value discretion and professionalism in high-end service.
#customer-service

Dear Vicki: 'I think my company's clients are more important than my staff. Have I got it all wrong?'

Happy employees lead to exceptional customer experiences.

Tokyo cracks down on kasuhara' amid rise in customers abusing staff

Tokyo's new ordinance aims to combat customer harassment and raise awareness about abusive consumer behavior in Japan.

Dear Vicki: 'I think my company's clients are more important than my staff. Have I got it all wrong?'

Happy employees lead to exceptional customer experiences.

Tokyo cracks down on kasuhara' amid rise in customers abusing staff

Tokyo's new ordinance aims to combat customer harassment and raise awareness about abusive consumer behavior in Japan.
morecustomer-service
#harassment-policy

Japan airport implements tough new policy against abuse DW 11/22/2024

Narita Airport has initiated a zero-tolerance policy against staff harassment to combat rising passenger confrontations.

Japanese companies make rules for rise in abusive customers DW 11/22/2024

Narita International Airport implements a zero-tolerance policy against harassment to ensure staff safety amid rising confrontations.

Japan airport implements tough new policy against abuse DW 11/22/2024

Narita Airport has initiated a zero-tolerance policy against staff harassment to combat rising passenger confrontations.

Japanese companies make rules for rise in abusive customers DW 11/22/2024

Narita International Airport implements a zero-tolerance policy against harassment to ensure staff safety amid rising confrontations.
moreharassment-policy

Saoirse Hanley: I waited tables for over a decade and a rude customer is not the king. Here's six rules for staying on your server's good side

Mandatory serving tables would improve diners' behavior by fostering empathy and understanding of the service industry.

If A Restaurant Server Does This One Thing, They Are More Likely To Get A Bigger Tip

There is no industry standard for writing down orders versus memorizing them, though memorization is more common in fine dining.
#tipped-workers

Should the Minimum Wage be Lower for Tipped Workers? Two States Are About to Decide

The debate over subminimum wages for tipped workers highlights the tension between industry sustainability and worker exploitation.

Arizona and Massachusetts voters to decide on minimum wage ballot measures

The uncertainty in tipped workers' incomes creates ongoing financial stress, particularly for those in the service industry.

Arizona and Massachusetts will decide if the minimum wage should be lower for workers who get tipped

Tipped workers like Mel Nichols face income uncertainty due to varying daily tips and subminimum wage laws, reflecting broader issues in labor rights.
States are voting on issues regarding subminimum wages, influencing the earnings and security of tipped workers across the country.

Should the Minimum Wage be Lower for Tipped Workers? Two States Are About to Decide

The debate over subminimum wages for tipped workers highlights the tension between industry sustainability and worker exploitation.

Arizona and Massachusetts voters to decide on minimum wage ballot measures

The uncertainty in tipped workers' incomes creates ongoing financial stress, particularly for those in the service industry.

Arizona and Massachusetts will decide if the minimum wage should be lower for workers who get tipped

Tipped workers like Mel Nichols face income uncertainty due to varying daily tips and subminimum wage laws, reflecting broader issues in labor rights.
States are voting on issues regarding subminimum wages, influencing the earnings and security of tipped workers across the country.
moretipped-workers

The One Etiquette Rule To Know For Olive Garden's Never-Ending Pasta - Tasting Table

Tip based on server effort, not just meal price, especially during promotions.

QMS in manufacturing vs. service industries: Key differences and challenges - London Business News | Londonlovesbusiness.com

Quality management systems enhance operations and ensure customer satisfaction across different industries, each adapting uniquely to their sector's specific challenges.
from Above the Law
4 months ago

Stat(s) Of The Week: AI's Workforce Impact So Far

AI adoption in service industries leads to retraining, hiring, and potential layoffs, amidst mixed job market effects.

A Restaurant Worker Asked If They Should Tell Their Coworker They Might Get Fired, The Internet Is Split

Servers are debating whether to inform a coworker about potential layoffs at their restaurant, revealing a divide between loyalty to colleagues and self-preservation.
#kamala-harris

After a Big Week for Democrats, One Good Day for Trump

Trump's response to Harris's convention was surprisingly composed, focusing on service industry issues rather than self-aggrandizement.

The only campaign proposal that Kamala Harris and Donald Trump agree on

Kamala Harris and Donald Trump both propose eliminating taxes on service industry tips, igniting a political spat centered around the authenticity of their intentions.

After a Big Week for Democrats, One Good Day for Trump

Trump's response to Harris's convention was surprisingly composed, focusing on service industry issues rather than self-aggrandizement.

The only campaign proposal that Kamala Harris and Donald Trump agree on

Kamala Harris and Donald Trump both propose eliminating taxes on service industry tips, igniting a political spat centered around the authenticity of their intentions.
morekamala-harris

Provincetown, the Quintessential American Economy

Rising housing costs are creating crises for service workers, affecting local economies like Provincetown where labor is desperately needed.

Five ways CFOs can increase project profitability

Project profitability is crucial for long-term growth in the service industry.
Enhancing profitability requires cross-functional collaboration among teams.
CFOs support data-driven decision-making through budget monitoring and strategic resource allocation.

How to Turn Professional Services Into Products

Professional services firms are increasingly adopting product-based business models to boost profitability and scalability, despite the challenges of transformation.

In Japan, Turning the Tables on Rude Customers

Customer harassment, known as kasuhara, is increasingly being recognized and addressed in Japan's service industry.

California fast food minimum wage just jumped to $20 an hour. Who actually gets it?

Employees of national fast food chains will benefit from the $20 minimum wage in California.
Fast food establishments offering limited-service and standardized options are covered under the new law.

GOP-Friendly CEOs Laughed' As Trump Boasted of How His Plan to Cut Taxes on Tips Is Exciting Voters

Former President Trump humorously boasted about halting federal tax on tips to CEOs, triggering laughter. Expert predictions debate the practical enforceability and impact of the plan.
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