#skills-gaps

#skills-gaps

A combination of former Commissioner Martin O'Malley's mandate that headquarters and regional office staff telework at most once or twice a week, respectively, and the agency's ability to recall employees from telework to address workload needs led to a reduction in the percentage of agency work hours spent working remotely from 50% to 55% in the first half of 2024 to 39% to 42% in the second half of the calendar year.

Corporate learning has spent years optimizing the wrong thing. Organizations have refined course catalogs, improved completion rates, expanded content libraries, and invested heavily in certifications. Learning platforms are more sophisticated than ever, content is more accessible than ever, and reporting is more detailed than ever. Yet despite all this progress, most organizations continue to struggle with persistent skills gaps, slow capability building, and weak knowledge retention.

As technology continues to advance and companies look to remain competitive in meeting market demand, the skills that employees will need are also evolving. A growing number of companies are exploring how to address these skills and workforce gaps with artificial intelligence. HR can use AI to reveal "patterns and gaps" and benchmark "current workforce skills against evolving business needs or industry trends," said Lauren Winans, CEO and principal human resources consultant at Next Level Benefits.