Surveys suggest customers want to use AI for shopping and to see AI tools from retailers. In a CI&T survey conducted in 2025, 58% of 1,040 U.S. consumers said retailers should use AI to improve the shopping experience, and almost 75% said they were already using AI tools at least occasionally in their path to purchase. In a separate survey from Gartner last March, 56% of millennials said they would be willing to let AI handle or assist with some of their shopping tasks.
TJ Malone says for too long the rollout was a 'political football' A few short years ago, the National Broadband Plan (NBP) was one of the most fiercely debated news topics in the country. Arguments raged daily: did the country need it? Was the State's €2.6bn subsidy value for money? Was the right technology being used for it? Was the procurement process flawed?
