The man was apprehended by investigators at Waterloo. The man featured in the Channel 5 documentary was spotted travelling on the train by members of the team, before others waited on the platform at Waterloo to intercept him.
We implemented geo-fencing for two main reasons. First, we saw a high volume of ticket brokers attempting to buy up large blocks of tickets - especially the more affordable options - during our presale. Second, like many teams and organizations across the entertainment industry, we continue to face ongoing threats of fraud. Geo-fencing is one of the tools used to help protect against that and ensure a better experience for our fans.