Companies Are Outsourcing Job Interviews to AI. What Could Go Wrong? | The Walrus
Briefly

In May 2024, Adam applied for a UX designer position at Kroger and encountered an AI-driven interviewing process through HireVue. Required to show enthusiasm and answer questions without human interaction, Adam faced challenges, such as maintaining eye contact and dealing with anxiety. Despite scoring 97% on unrelated brain teaser assessments, Adam did not receive a follow-up interview. This experience reflects the growing trend of AI in recruitment, with 87% of HR professionals using such tools, leading to mixed feelings among job seekers about the fairness and effectiveness of these systems.
"I had to prepare, focus and concentrate, repress my anxiety, and force a smile to gain the approval of a machine."
"None of the brain-teaser games had anything to do with the role... the entire process felt unfair and a waste of time."
Read at The Walrus
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