Veteran software engineer Jay Prakash Thakur is innovating AI agents capable of ordering meals and creating mobile apps with minimal human input. These agents, part of a trend towards automation, promise significant efficiency and cost savings. However, as they perform more complex functions, questions surrounding accountability for errors become pressing. The surge in demand is evidenced by estimates that agentic AI will handle 80% of customer queries by 2029, showcasing a rapid shift in operational dynamics within companies due to AI technologies.
The integration of AI agents performing complex tasks autonomously raises significant legal questions about accountability for errors, marking a critical challenge for businesses.
Demand for agentic AI is rapidly increasing, with Gartner's prediction that these systems will resolve 80% of common customer service queries by 2029 highlighting their anticipated impact.
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