The article critiques the automotive industry's growing focus on technology, claiming this detracts from the driving experience. New car models increasingly come equipped with complex digital controls and touchscreens, often perceived as a negative shift by users. A survey indicates a significant drop in customer satisfaction regarding car controls over recent years. The author humorously reflects on impractical features, such as gesture control, which complicates simple tasks, illustrating a frustrating trend in the quest for innovation that ultimately undermines the pleasure of driving.
"Satisfaction with car controls plummeted by 23 percentage points in the last nine years, as increasingly automated features detract from the driving experience."
"Every year, car manufacturers find new places to glue touchscreens, leading to an overload of computerized features that are often unmanageable for drivers."
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